How to Hire the Best Employees for Your Spa

Having a great spa menu doesn’t do you any good if you don’t have experienced and reliable staff to administer those services. A strong staff is an undeniable asset for any spa.…

8 Ways to Prep Your Spa for the Holiday Season

The period between Thanksgiving and Christmas is the busiest spending season of the year. Retailers start advertising Black Friday sales at the start of November and some stores start stocking Christmas decorations…

How to Help Your Spa Clients Overcome Jet Lag

When it comes to travel, they say “getting there is half the fun.” Unfortunately, if you’re flying cross-country or internationally, “getting there” may involve spending hours crammed in a too-small seat surrounded…

How to Best Design Your Spa Waiting Room

The spa experience begins from the moment your clients walk through the door. The way in which they’re greeted by the front desk, the refreshments available while they wait, and even the…

How to Handle Unhappy Spa Clients

As a spa owner, your goal is to create a unique and memorable spa experience that keeps your clients coming back for more. After all, returning clients are more likely to upgrade…